FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1.Are you a manufacturer or trader?

A: We are manufacturer with over 15-year experience in xlr connector, xlr audio combo jack, audio jack, 6.35 jack, speakon connector socket, powercon connector, dc jack, rca jack, ac jack, push switch in China.

Q2.When can I get the quotation?

A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price,please call us directly or tell us by e-mail so that we will deal with your inquiry in priority.

Q3. What is lead time?

A: For stock items, ship within same day once payment received; for production items, ship within 5-10days.

Q4. Is there any MOQ?

A: There's NO MOQ for regular model and colors; but there's MOQ of 10000pcs for custom-made colors.

Q5.What is your sample policy?

A: We support FREE SAMPLES, but shipping fee afford by buyers.

Q6.How to ship my order ?

A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS. That’s a DOOR TO DOOR service. For big packages, we will send them by air or by sea as agreed.

Q7.What kind of payment do you accept?

A: We accept T/T(wire transfer) in USD or RMB ; also we support payment through ALIBABA.

Q8.How is your quality control?

A: We have a professional QC team (they have over 10year-experiences on average)
We maintain tight control over production from raw materials to finish products.Every working procedure is monitored by our specialists to ensure the high quality of our parts.Importantly,each items are 100% inspected before packing, after fully inspection,delivery to customers.

Q9.Can I have a visit to your factory before the order?

A: Sure,welcome to visit our factory.

Q10. Can you support OEM and ODM?

A: Surely,we can!

Are You Ready to Work With US? Then Please Click